‎Doorbell Camera Stopped Working | SimpliSafe Help Center
txuser's profile

Sunday, February 9th, 2020 6:23 PM

Doorbell Camera Stopped Working

51 Messages

3 years ago

I called again and finally got an answer. I removed the doorbell camera from the app and then removed the doorbell camera from its mount to access the reset button. After that, I re-added it to the app, and now it is working again!

It was simple to do even though I was intimidated because an electrician installed my doorbell and set it up for me initially. I hope this doesn't happen again or often, but it is good to know how to fix it myself if it does.
New to the Community? Get started by reading our Welcome Post.