‎Doorbell Camera - 1080p (NOT) | SimpliSafe Support Home

Friday, March 13th, 2020 6:45 PM

Doorbell Camera - 1080p (NOT)

So it seems as though the SimpliSafe backend can't handle the 1080p selection on the doorbell cameras.  My LAN and WAN have more than enough bandwidth to handle the requirements for the 1080p recording, but when that option is selected, it either records only the first couple of seconds, or none at all.  This results in a Video Lost message in the Timeline.  Once the option is returned to 720p, all is well again.  

I am able to perform Live views with 1080p selected without any problems, it just won't record properly on SimpliSafe's end.  I must admit, I see absolutely no difference in the quality between the 1080p and 720p settings, so, that could be very telling as well.  Looks like 720p is the best it can do for now.

This has not always been the case, so I'm guessing something changed with how SimpliSafe is currently processing video data.
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