‎Discontinuing all cameras recording on arming the system. | SimpliSafe Help Center
 
JayZee's profile

Friday, March 12th, 2021 9:58 PM

Discontinuing all cameras recording on arming the system.






Captain

 • 

5.1K Messages

2 years ago

@jzeccolo I think the reason for SS's move is not a storage capacity issue. Customers asked for the change. Unfortunately, Simplisafe's attempt to implement it was buggy, and others, like yourself, didn't like it in the first place. In the original thread, SS reported they were backing the change out and putting it back the way it is.

24 Messages

2 years ago

@Captain11 - Where did you see that there were "backing the change out and putting it back the way it is"?  They do seem to have fixed the issue where only 1 of the disarm recordings was showing in the timeline.  All cameras are showing again for disarm events.  But my timeline still doesn't show any recordings when the system arms (which is @jzeccolo's concern), and I haven't noticed any reports from SS that they were going to restore that functionality.

2 Messages

2 years ago

Yes please give us the option to record on arming. I understand people are concerned with privacy so maybe have it default to not recording or a "protected privacy' mode and then have a "all events' mode.

1 Message

2 years ago

+1: I totally agree. Having the option for the cameras to record on arming is absolutely necessary. I'm a recently-joined customer still in my 60-day trial period, and I might return everything and look elsewhere if they don't bring this feature back, or at least make it a customer option!!

Advocate

 • 

2.2K Messages

2 years ago

It's 60 days from when you ordered it, not received it.
New to the Community? Get started by reading our Welcome Post.