1 Message
DEAD DOORBELL
How do you turn the doorbell on?!
I just unboxed my "replacement" doorbell. It is dead. No lights. No nothing. I've had it plugged in to a USB charger for 2 hours. Still nothing. I've had it on my wired doorbell base for 2 hours. Still nothing.
There is nothing in the "troubleshooting" (or forums that I can find) about the door-bell becoming a paperweight. How do you turn this on?!
And I agree. Simply-safe tech support is useless. Why should I rely on simply-safe to keep my family safe when they cant even put out a working product?!
I just unboxed my "replacement" doorbell. It is dead. No lights. No nothing. I've had it plugged in to a USB charger for 2 hours. Still nothing. I've had it on my wired doorbell base for 2 hours. Still nothing.
There is nothing in the "troubleshooting" (or forums that I can find) about the door-bell becoming a paperweight. How do you turn this on?!
And I agree. Simply-safe tech support is useless. Why should I rely on simply-safe to keep my family safe when they cant even put out a working product?!
lance843
Advocate
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790 Messages
4 years ago
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photo1257
10 Messages
3 years ago
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photobug
24 Messages
4 months ago
Like many others, I plugged a replacement doorbell cam into a charger before setup. Then while still plugged in, I set it up, all was working. Moved to my front door, put it in place, stopped working, so removed it, was able to set it up again at front door, but it eventually stopped working. Doorbell wiring does work. I moved it back to my usb charger, but this time it has stayed dead as a doornail, nothing lights up. Tried both reset buttons to no effect. I've no clue to what's going on, and had to put my old doorbell came back in place (the main doorbell button sometimes sticks, video quality is poor, but hey, it sort of works). The new one is now useless.
Anyone have any ideas?
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