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Friday, February 26th, 2021 1:54 AM

Connecting Video Doorbell Directly to transformer.

I installed a new 16/30 transformer and connected the low voltage side directly to the wiring to the SS Video door bell installed out front.

Door bell doesnt power on.

Power to transformer is 120v.  but meter doesnt show any output on the low voltage side.

check wiring -- all good.

Do i have to have a chime in the system for the video door bell to work or is there another solution.

I want the base station to be my chime. Please help.

2 Messages

3 years ago

need help

1.3K Messages

3 years ago

Another user reported multiple transformer failures connecting transformer directly to the camera without an actual doorbell in the circuit. I suspect your transformer has failed too.

Ring recommends using a 25 ohm, 50W resistor in series when using just a camera and transformer. That costs about $5 to $10 but you need to hook that up yourself.

The other user that reported the multiple transformer failures got one of these "OhmKat" power supply/adapters to successfully to use the SS doorbell camera without an actual doorbell in the circuit: https://www.ohmkat.com/products/copy-of-ohmkat-video-doorbell-power-supply-compatible-with-simplisafe-pro-smart-wi-fi-video-doorbell

5 Messages

@whoaru99​ Thanks for the guidance. After reading numerous threads it looks like this unit by OhmKat is the unanimous winner

Community Admin

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5.6K Messages

@spcoorlas​ I have to caution that the only supported setup for the Video Doorbell Pro is in a wired mechanical doorbell system. We cannot guarantee that your unit will work with alternate solutions, particularly that one that uses the USB service port.

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