
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
174 Messages
Wednesday, April 7th, 2021 8:39 PM
Cameras Alway On
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Updated
2 years ago
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simplisafe_admin
Community Admin
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491 Messages
2 years ago
If you haven't already, try the following:
If none of the above have worked, consider contacting our Support Team for some further assistance. They can be reached at 1-800-548-9508 or Customer-Support@SimpliSafe.com from 8 AM to Midnight ET, 7 days a week.
SimpliSafe Social Team
SimpliSafe Home Security
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route_66_guy
174 Messages
2 years ago
Soon after I posted the question I heard my Base Station announce "Alarm Off" and the cameras turned off without me doing anything to the system. When I came home about 2 hours ago I turned my Away alarm off at the Keypad and heard the message that my Base Station couldn't connect to dispatch. I thought that was weird so I checked everything from my router to the settings on the Keypad and couldn't find anything unusual. I rearmed and the disarmed my system in both the Home and Away modes and it seemed to be operating normally. I then turned it Off, but the cameras remained on.
There was obviously a glitch somewhere but now everything seems to be working normally again. It's electronics......!
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