4 Messages
Camera troubles
Tamanri, I am with you! My system is going out to the trash next week. I wasted a lot of time and money trying to get everything to work. New cameras, new router, new base station and still will not work. All I wanted was my cameras to work so I could watch my dogs. Do not waste your money on a Simpli safe system! Spend a little more and buy one that actually works!
mfg11
4 Messages
6 months ago
I have 3 outdoor cameras with a solar panel. One indoor wireless camera and one wired indoor camera. The only camera that works is the wired camera.
At this point, I have become an expert at removing the batteries from my base station and keypad, then re-installing them. Nothing works. Base station is about 6 feet off the ground in a central location. New Wifi router, new base station and yet my system is not working? My cameras will not connect to my wifi. Very frustrating and very disappointed!
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davey_d
Community Admin
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5.6K Messages
6 months ago
Hi @mfg11 ,
I'm really sorry to hear that you've had so much trouble trying to get your cameras working. I looked into your account and noticed that a few weeks ago, one of our agents tried to reach out, as we may know what's preventing your cameras from working properly. I've gone ahead and requested another call from our senior specialist team, and hopefully we can get this figured out once and for all!
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