‎Camera showing black and white video? | SimpliSafe Support Home
 

1 Message

Friday, December 25th, 2020 10:23 PM

Camera showing black and white video?

Camera is only showing black and white video, couldn't find a setting to change?

24 Messages

4 years ago

It only shows black and white in night mode (ie when light is low)

1 Message

@ollie_s​ Ours started doing the same thing. Did you ever get an answer?

Community Admin

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1.2K Messages

@terridgarland are your camera's recordings constantly in black and white? Or only sometimes? When Night Vision is on, our cameras' footage will be in black in white. 

 

But if your camera's recordings are now constantly in black and white, we recommend checking to make sure that they are getting adequate light. And if they are, try resetting the camera. 

 

You can find instructions to reset all of our cameras in the Help Center articles below:

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