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krstrick's profile

Saturday, January 28th, 2023 12:25 PM

Camera Network Questions

I had a long post typed out, but this software lost it, so this ones shorter.

We often get "Simplisafe did not get this part of the recording" when our cameras are triggered.

Is it likely that switching to fibre from cable internet and the associated increase in upload speeds and decrease in latency help with this?

Community Admin

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2.3K Messages

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10 Points

1 year ago

Hi @krstrick, 

Do you happen to have a screenshot of this error message? It could be helpful for me to see it to get to the bottom of this.

136 Messages

4 months ago

@emily_s 

I mentioned this to the person that called me to say the timeline camera issue was fixed as well.

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