‎Camera Motion Detection alerts not working in Away mode | SimpliSafe Help Center
 
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Friday, June 19th, 2020 12:22 PM

Camera Motion Detection alerts not working in Away mode





Captain

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5.1K Messages

3 years ago

@twohlrab3 there are separate settings for each mode. I would check my settings and make sure you have the cameras configured correctly for motion and the privacy guard up. Mine work fine. If still issue and your settings look correct, call SS support to troubleshoot. If you get a chance, please post your outcome. Good luck.

1 Message

3 years ago

Mine behaves as Op stated. Shutter Set to closed in home mode but it records and notifies.
Shutter open in away mode but does not record or notify in away mode.
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