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edwardprobst

3 Messages

Friday, November 2nd, 2018 7:41 PM

Camera Keeps Blinking Red

Just installed the camera and it worked fine through all the steps and is now up and running as designed.
Question: The camera setting for "Status Light" is set to OFF but the camera keeps blinking red when it is armed or disamed. This does not seem logical - is something wrong with the camera?

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6 years ago

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general_kaos

764 Messages

6 years ago

Silly question: are you sure it is working?  Per the SS website (https://simplisafe.com/camera-questions), blinking red means no wifi connection.

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edwardprobst

3 Messages

6 years ago

View Live comes up fine. It sits right next to an Airport Extreme which broadcasts in both 2.4 & 5 ghz.

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davey_d

Community Admin

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5.7K Messages

6 years ago

Hi edward.probst,

When you see that light, does it happen to be dark in the room that you're in? The night vision on the SimpliCam uses infra-red to work; it's that light that you might be seeing.

Johnny M.
SimpliSafe Home Security

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edwardprobst

3 Messages

Nope, the room is well lit. The blinking light is the rectangular status bar above the camera lens.

6 years ago

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