‎Camera Keeps Blinking Red | SimpliSafe Support Home
 
E

Friday, November 2nd, 2018 7:41 PM

Camera Keeps Blinking Red

Just installed the camera and it worked fine through all the steps and is now up and running as designed.
Question: The camera setting for "Status Light" is set to OFF but the camera keeps blinking red when it is armed or disamed. This does not seem logical - is something wrong with the camera?

764 Messages

6 years ago

Silly question: are you sure it is working?  Per the SS website (https://simplisafe.com/camera-questions), blinking red means no wifi connection.

3 Messages

6 years ago

View Live comes up fine. It sits right next to an Airport Extreme which broadcasts in both 2.4 & 5 ghz.

Community Admin

 • 

5.5K Messages

6 years ago

Hi edward.probst,

When you see that light, does it happen to be dark in the room that you're in? The night vision on the SimpliCam uses infra-red to work; it's that light that you might be seeing.

Johnny M.
SimpliSafe Home Security

3 Messages

Nope, the room is well lit. The blinking light is the rectangular status bar above the camera lens.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.