‎Camera has no microphone button | SimpliSafe Help Center
 
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Tuesday, May 5th, 2020 8:55 PM

Camera has no microphone button









Captain

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5.1K Messages

3 years ago

@sterumbelow all simplicams, whether you paid or didn't pay for yours, has two way audio. The issue probably the firmware version you are on for the camera or app. I suggest you call support to confirm. They can push you the latest versions, you can do the phone app portion yourself.

21 Messages

You're right. One camera is on 2.6 and the other on 1.5! Phone app is up to date.

I take it there's no way to update besides giving them a call?

29 Messages

3 years ago

Unplug said camera and wait for 10-15 minutes then plug it back in and it should update. Your mileage may vary.
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