
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
22 Messages
Monday, June 15th, 2020 10:50 PM
Camera exposure issue - white image
Question
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Updated
6 months ago
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9
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Official Solution
davey_d
Community Admin
•
4.3K Messages
9 months ago
@bnatl1 so sorry to hear about your experience, but thank you for the feedback. I'll forward to our Support team's leadership.
Where are you now on the issue? One possible thing that might help:
Toggling the setting might force the camera to re-adjust to the scene with the correct exposure.
1
chadbriggs
2 Messages
3 years ago
0
ollie_s
22 Messages
3 years ago
0
coopertime
1 Message
3 years ago
0
djmbalt2010
1 Message
3 years ago
0
kerry_31
1 Message
3 years ago
0
snevets460
1 Message
2 years ago
0
whoaru99
1.3K Messages
2 years ago
1
bnatl1
1 Message
11 months ago
The Tech support person I got today about camera being only white no picture was unhelpful and borderline argumentative. I've been a Simplisafe customer for years and have always gotten excellent service and great helpful people. Wish I had aske her name .. My name is OConnor in Georgia with two current accounts. Hopefully the call was actually recorded and she can be retrained. Issue not resolved.
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