2 Messages
buying a camera
I ordered a Camera on 6/04/2020 and paid $20.00 for 2 Day delivery
as of 6/15/2020 I still do not have the /camera. on Friday 6/12/2020 I received an Email proudly stating the Order i placed on 6/11/2020 (A Lie) I ordered this on the 4th. this Email came 6/12/2020(Your order has shipped!
received June 11, 2020 will arrive in the next 2 business days.)
Email today from FedEx Scheduled delivery: Tuesday 6/16/2020 by 8:00 pm
How is your math I count 12 DAYS not 2 promised I would like my $20.00 back clearly I paid for 2 day service and it was not provided
as of 6/15/2020 I still do not have the /camera. on Friday 6/12/2020 I received an Email proudly stating the Order i placed on 6/11/2020 (A Lie) I ordered this on the 4th. this Email came 6/12/2020(Your order has shipped!
received June 11, 2020 will arrive in the next 2 business days.)
Email today from FedEx Scheduled delivery: Tuesday 6/16/2020 by 8:00 pm
How is your math I count 12 DAYS not 2 promised I would like my $20.00 back clearly I paid for 2 day service and it was not provided
captain11
Captain
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6.4K Messages
5 years ago
Simple solution: calmly call SS support, provide the above information and ask firmly for what you think is adequate for your troubles. Refund of the $20 charge for expedited shipping you didn't get and x months of nc monitoring is not unreasonable. Get a "no" response and ask for a supervisor. It is my 8+ year experience SS will do the right thing. BTW, the "lie" is more like incompetence but the result is the same.
Please post your outcome here if you get a chance. Good luck.
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captain11
Captain
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6.4K Messages
5 years ago
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