
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
buying a camera
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3 years ago
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captain11
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5.1K Messages
3 years ago
Simple solution: calmly call SS support, provide the above information and ask firmly for what you think is adequate for your troubles. Refund of the $20 charge for expedited shipping you didn't get and x months of nc monitoring is not unreasonable. Get a "no" response and ask for a supervisor. It is my 8+ year experience SS will do the right thing. BTW, the "lie" is more like incompetence but the result is the same.
Please post your outcome here if you get a chance. Good luck.
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captain11
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5.1K Messages
3 years ago
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