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bradmillerpe's profile

Sunday, July 23rd, 2023 7:34 PM

Bad battery?

I have a new outdoor camera… the battery died for the first time and I recharged it for 24 hours. The 3 white lights on the battery were showing solid. When I put the battery in the camera, the camera makes a chime, but the camera does not light up and it does not work. When I go to plug the battery back into charge it again one light is solid and one blinks. Do I have a defective battery? 

Captain

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5.7K Messages

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120 Points

7 months ago

@bradmillerpe Sounds like it but I would call support to troubleshoot.  Suggest you recharge the battery again to 100% and then make the call to support. If it is bad, I am sure they will send you a new one at nc.

Community Admin

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2.4K Messages

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10 Points

7 months ago

@bradmillerpe It does sound like there may be an issue with your camera's battery. I agree with Captain11, I would reach out to our Support team for some live troubleshooting. 

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