5 Messages
App Problems
Is anyone having problems with the app. I cannot change the doorbell camera quality settings. The popup comes up to adjust it, but its missing the "OK" line to save the change.
5 Messages
Is anyone having problems with the app. I cannot change the doorbell camera quality settings. The popup comes up to adjust it, but its missing the "OK" line to save the change.
emily_s
Community Admin
•
3.1K Messages
1 year ago
Hi @edjenloan,
If you remove the SimpliSafe mobile app from your device and download it again, do you see the "OK" button?
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edjenloan
5 Messages
1 year ago
UPDATE: After playing email tag for approximately 5 hours with the support team and answering all their "scripted" questions, the problem still exists. I asked twice for someone to call me and I could give them all their requested information in a few minutes. They stated they were not allowed to. Unbelievable
(edited)
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