‎App failing when installing new camera | SimpliSafe Help Center
 
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Saturday, January 25th, 2020 9:07 PM

App failing when installing new camera





1 Message

3 years ago

I don't have any idea of what's causing this problem.  I just installed a doorbell yesterday, I'm getting the same error message. I was told by SimpliSafe support it's been happening with Android OS.

1 Message

3 years ago

I am having the same problem as I tried to install the Doorbell Cam on Friday. I get the Blinking white light, go to the App on mobile device select My SimpliCam and when I select the Doorbell our a camera I get the message.

      "Unfortunately, SimpliSafe has Stopped"

I spoke with Support yesterday. I was told they did not know what the problem is and said they would send another Doorbell. I think the problem is with the APP.

Tried resetting the bell, same thing today.  HELP!!!!!
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