Anyone else having problems with video streams freezing?

@jaidnoire465​ the original post describes an issue from way back in 2020, so you might not be experiencing the same thing. But do you experience the same cutoff when livestreaming on a desktop through a web browser or on a different device? It would also be helpful to know if you're having trouble when connected to a different WiFi network or via cell data.

Of course, we do also have further troubleshooting steps you can try on our Help Center.

Hi Davey - Thanks for your response.  I'm only experiencing it on the app, after the last 2 app updates.  I can stream seamlessly on a browser at home or out of home wifi range.  The app will freeze after about 10 seconds of streaming and I will have to close it and relaunch to try again, but it happens continuously.

Thanks for the further info! I have escalated your case, and we'll hopefully get an answer for you soon.

This also happens to me and it is very frustrating

Hi @kyleholzman​, 

Do you run into the same issue when livestreaming on your desktop with the web app, or while on a different device? Also, have you experienced this while connected to a different Wi-Fi network or while using data?

Hi @tgritzinger​,

Are you able to view your livestream successfully on other devices or your desktop and it's just your iPhone 13 that's seeing this issue? Or are you having this issue with all of your devices?