Alerts No Longer Working After Downgrading Plan
I downgraded from the fully monitored plan to the self-monitored plan (9.99/month). The representative told me that I would still get motion alerts and secret alerts when the door was open, and that the videos would still be on my timeline. Since that change (Wednesday night and it's now Friday night), I haven't gotten any alerts and there is no activity on my timeline and there are no recordings. I can still see live video, so the camera is working.
can someone help me troubleshoot this?