‎Video verification alert in app every day | SimpliSafe Support Home
jasonpbyu's profile

Saturday, September 30th, 2023 4:36 PM

Video verification alert in app every day

Every night when I arm my system, it tells me that I should enable video verification, but it already enabled, I verified this the last 3 days on the web, but each night it prompts me again in the app to enable it.  Is this a glitch with the app?

Community Admin


5.5K Messages

8 months ago

Hi @jasonpbyu ,

Thank for reaching out about this. I'm glad to report that this is a known issue that will be resolved very soon in an upcoming app update. Keep an eye out for it soon.

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