2 Messages
The SimpliSafe App is temporarily unavailable
For the past several months, I have been experiencing issues with the iOS app hourglassing with message stated in the Title above. It has transitioned from a mere nuisance to not having the ability to arm/disarm my system or viewing camera motion alerts. I'm typically on a strong Wifi connection and occurring on multiple devices.
Is it the app, phone, router, base station, or the SS server issue?? Is anyone experiencing this as well? Screenshot attached.
Thanks!
emily_s
Community Admin
•
3.3K Messages
8 months ago
@bobkoh Have you been traveling lately? We primarily see this error message when traveling to a country or region that is not supported by SimpliSafe.
But if you haven't been traveling, it can help to delete and reinstall the SimpliSafe mobile app on your device. Also, do you have any VPNs on your device? That could be another reason why you are running into this error message.
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queenshimmer
1 Message
4 months ago
It has been happening on my Chromebook for weeks. No traveling. Sitting in Virginia. App works on my phone. Have tried to uninstall and reinstall several times. VERY annoying!
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