6 Messages
Sensor States slow to update
I'm a new customer and I'm pretty happy with the system so far. Pretty easy to get up and going. The base makes its noise when a sensor trips. However, what I have found when monitoring the app is the absolute ridiculously slow speed when it updates the state in the app. I also have a home assistant setup that I was very hopeful to in using the sensors inside of it. While yea, I can see them and display the states, to use them for anything useful is pretty much a non existent. Again even if I take the Home Assistant out of it and look at the app its almost up to minute sometimes before the app shows a door has been opened or even a window. If this is the case and the app is going to be this slow then I'll be looking elsewhere for an alarm system that is going to be more responsive.
emily_s
Community Admin
•
3.3K Messages
11 months ago
Hi @DexDeadly,
To get the most up to date status on your sensors, you can always refresh the app by either pulling down on the main home screen, or tapping the refresh button on the Device Settings page.
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