‎Can anyone else not login? | SimpliSafe Support Home
 
bobby's profile

Wednesday, January 26th, 2022 12:43 PM

Can anyone else not login?

I haven't been able to login in the app in 24 hr and the web stopped working last night...

Community Admin

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5.2K Messages

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50 Points

2 years ago

Hi bobby,

 

We haven't heard of a widespread issue with logging into the app/webapp today. Would you mind letting us know if you're seeing an error message? 

5 Messages

2 years ago

It's back to working now, but here's the screenshot from the app.

Community Admin

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5.2K Messages

 • 

50 Points

Good to hear that it's working now. That screen should come up if the app is not able to reach our servers, but we haven't had reports of any server issues recently.

If you see the message again, please keep us updated!

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