‎Android app always opens to activation screen | SimpliSafe Support Home
 
M

Thursday, August 6th, 2020 11:27 PM

Android app always opens to activation screen

Is there any way that I can change the android app to open to the system status screen rather than the activation page? It's annoying to always have to X out of that screen to get to what I'm actually trying to view.

1 Message

3 years ago

Same problem here

1 Message

3 years ago

Yep same here..  Any resolution?

Community Admin

 • 

5.3K Messages

3 years ago

Hi, thanks so much for choosing SimpliSafe!

The first thing we should double-check is that you're logged into the app under the correct email address. You might have signed up for service under a different email than where you purchased.

But if you give us a call at 800-548-9508, our Support team can check your account for you!

- Johnny M.
SimpliSafe Home Security
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