‎What happened to the specs for sensors? They appear to be missing from the product page in the shop. | SimpliSafe Support Home
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worthing's profile
worthing

716 Messages

Friday, June 14th, 2024 3:48 PM

What happened to the specs for sensors? They appear to be missing from the product page in the shop.

Can we please add back the environmental specs for ALL hardware (min/max temp, humidity, etc.) on both the product page AND in a support document? It appears these specs are listed for some (all?) cameras but not for the entry sensor, motion sensor, etc.

This is not customer friendly. Please fix.

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2 months ago

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Official Response

davey_d

Community Admin

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5.7K Messages

3 months ago

Hi @worthing ,

Thanks for the feedback. I'll bring this up with both our eCommerce and Help Center teams.

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worthing

716 Messages

@davey_d​ 

Thanks for this. I know better than to ask but I'm going to anyway - any idea when this might be fixed? (I saw fixed because the info was there and someone made a decision to remove it.) Or even if it will be fixed?

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2 months ago

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