‎Two problems. | SimpliSafe Support Home
 
jpullen44's profile

Monday, November 21st, 2022 6:42 PM

Two problems.

1. Motion sensor was working and it said low battery. I put new battery in but sensor is offline > do I need to reinstall mit.

2. I have two cameras that stopped connecting router. I have put extended routers in place but they still will not connect. I even did a reset but no luck.

This post was created from this comment on different post

Community Admin

 • 

70 Messages

1 year ago

Hi @jpullen44,

 

Please try removing and re-adding that Motion Sensor to your system and let us know if that resolves the problem, thanks! 

 

As for the cameras, please try using this guide to help troubleshoot any camera connectivity issues. 

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