System not updating settings or sensor health info

As the title indicates the unit isn't updating. I am getting an "We are having trouble connecting" notice and error type: RemoteNoIp error on the Control Panel when I attempt to update settings. I cannot change the names of any devices through the Control Panel as well. The system is working as an alarm and I can see when the system is armed and turned off via the Control Panel so there is at least some level of communication occurring.

One possible problem is the cell signal is weak in the area. My phone cannot get an LTE signal at this location but the fact that I can see the arm/disarm info on the Control Panel makes me think this isn't an issue.