4 Messages
Slim Magnets?
Upon initial installation of my system, I discovered that two doors needed slim magnets to be installed due to the way the doors were designed.
After 6 weeks, and a few glitches in Simplisafe understanding my problem, two small slim magnets were delivered.
How are these installed? An entry sensor obviously needs two pieces. Do I use one of the slim magnets with one of the other large sensors?
It's not apparent how they are used, and there were no directions. Any help would be appreciated!
davey_d
Community Admin
•
5.6K Messages
1 year ago
Hi @scottaherrmann ,
Yes, so the larger piece of the Entry Sensor is the actual sensor. The smaller bit is just a magnet. So you'd replace that smaller piece with the slim magnet.
If you're comfortable with sharing pictures here, we can even give you tips on how best to set up on your specific door!
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mpsachdev
2 Messages
1 year ago
Sending a picture of my door frame. unable to install the regular magnets of entry sensors due to the curve and lack of flat surface. Can you pls suggest how to install the regular magnets? or do I need the slim magnets. The earlier security system i had (in the picture) has very slim magnets but Simplifsafe regular ones are not fitting on the flat surface I have. Thanks in advance for you guidance.
(edited)
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