12 Messages
Sensors out of range while alarm is in Home or Away mode
If my alarm is active in either home or away mode and it loses connection with a sensor, will that cause the alarm to go on?
12 Messages
If my alarm is active in either home or away mode and it loses connection with a sensor, will that cause the alarm to go on?
captain11
Captain
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6K Messages
1 year ago
@JoeBas No, it won't set off the alarm but you will get a notice on the keypad or in the phone app a sensor is not responding.
Suggest you turn on push alerts to be notified of system messages and errors. Also, in the app home page, push down and get an instant update on the entire system. It will show notify you of any sensor not responding, regardless of the mode the system is in. More questions? Call support and ask away.
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JoeBas
12 Messages
1 year ago
Great, thanks for replying. My furthest entry sensor from the base did initially have a hard time connecting to the base. I moved the base slightly and it has since connected without a problem. But, since I am new to the system I was just concerned if for any reason it lost connection overnight if that would in fact set off the alarm.
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