Sensors not responding
Hello - We have a home under the recommended square footage for a simplisafe system, but have had issues with the sensors in the basement (Door and Windows) not responding. We have moved the base station frequently and have it in a place where all are connected but it is not in a convenient spot. Has anyone have any tips for boosting the connection of the sensors? Seems like having them sporadically not-respond would be a large liability.
3 months ago
Hi @Phils ,
You're already on the right track. Apart from range/distance, we also need to be aware of physical and wireless interference. That is, the signal from the sensors needs to pass through the physical world, and denser materials make that harder. At the same time, other wireless signals (especially those closer to the same low frequency that the sensors use to communicate) can drown out the sensor signals. So one way to improve performance is to move the Base Station to a different spot:
You mention that you managed to find a good spot already, but that it's inconvenient. Could you speak more on that? For example, if the issue is that you're not able to hear the Base Station where you normally are in the home, you might be interested in the Wireless Siren. It can relay countdown timers, door chimes, and of course the main siren. It can be placed anywhere in your home, or even outside.