‎sensor battery issue | SimpliSafe Support Home
 
robert2765's profile

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sensor battery issue

There is a possible MAJOR issue with your Simplisafe system I have discovered.  The home base unit, the app, and the SimpliSafe central office does not know if there is an issue with a sensor in a particular situation.  If the sensor is added to a system and working properly (shows no device errors) AND then the battery is removed, the systems do not know there is a battery issue and STILL reports the sensor as okay (actually, it does NOT report any device error).  This is similar to a battery going dead or or a sensor's battery dislodges, falls out or is removed.

I am surprised that SimpliSafe can not "see" the current status of a sensor if this occurs.

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