‎Replacing Defective Sensor?? | SimpliSafe Support Home
 
J

Monday, August 3rd, 2020 1:35 PM

Replacing Defective Sensor??

How do I get a replacement FREEZE SENSOR for my System.

The FREEZE SENSOR has failed and even though I have changed batteries multiple times, it still does not work!

How do I get a new sensor?

Calling Customer Does NO Good either.

Advocate

 • 

2.2K Messages

4 years ago

Calling customer service is the ONLY way to get warranty service.  Call when they first open, call the "sales" line are common suggestions to increase your odds of getting through.
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