‎Issue with Gun Safe sensor after upgarde from original system | SimpliSafe Help Center

Tuesday, February 4th, 2020 8:32 PM

Issue with Gun Safe sensor after upgarde from original system

1.2K Messages

3 years ago

The sensors are supposed to be more powerful on the new system, and in my case they both worked equally well with my detached garage away from the house.  There are some differences tho, the SS3 system is now encrypting it's data and the frequency might be a little different, both could possibly effect your gun safe.  Have you tried putting the base station in a location thats closer to the safe, but still works for your needs?

2 Messages

Yes.  I moved the base station to the hallway beside the safe to see if that would work.  But I did not notice any difference,



2.2K Messages

3 years ago

I had the same problem with a new sensor I mounted on a metal door.  Perhaps you could try having some sort of insulation between the sensor/magnet and the metal of the safe body/door.

You could modify a sensor to accept an wired magnetic (or other) switch.  Mount the switch inside the safe, run the wire to the sensor outside the safe.

1) At least one person has improved the performance of a sensor by extending the antenna.  This can be tricky, as the overall length and the way the extension is connected are critical.

2) I don't think it would be reliable.  But it should be easy to try it.

3) No

4) Depends on how much you like the new system other than this one glitch.  You have 60 days from the day you ordered it in order to get a full refund.
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