‎How to add a pet for motion sensor | SimpliSafe Support Home
sonyasimms813's profile

Wednesday, February 7th, 2024 6:03 AM

How to add a pet for motion sensor

When I set this thing up I remember it asked about a pet mode, or setting...I didn't have one then but I do now; can't figure out how or where to change this...any help out there?

Official Solution

Community Admin


5.5K Messages

5 months ago

Hi @sonyasimms813 ,

Pet Mode is a feature of the Motion Sensor Gen 2. You can find the setting in the SimpliSafe app:

  1. Select the My System tab
  2. Tap Device Settings
  3. Tap your Motion Sensor
  4. Under Motion Sensitivity, you can toggle the Pet Mode setting
  5. Don't forget to hit Send to Base at the bottom of the page

If you don't have the Pet Mode setting available, you'll see this text instead:

Motion Sensitivity can be set on your sensor. Remove the back plate and adjust the sensitivity switch.

That means you have the Gen 1 Motion Sensor, which does not have Pet Mode available.

1 Message

Can I buy gen 2 sensor and up grade to get the pet feature? 

Community Admin


3K Messages

@herbcaldwell​ You can! If you visit this page on our website and click on "Expand Your SimpliSafe Gen 3" on the left side of the screen, you can purchase our Motion Sensor Gen 2.

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