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Wednesday, July 27th, 2022 5:47 PM
Using my garage door wireless keypad to open the garage door is setting off my simplisafe sensor shown as front door.
1 year ago
Welcome to the community!
Thanks for the details. In many instances, garage door openers can output a wireless signal that can cause interference, but it shouldn't be setting off an entry sensor to trigger an alarm. Is this something that recently started to occur within your home, or has the issue been present since installing the entry sensor on the front door?
If the issue consistently occurs and can be replicated, it may be worth reaching out to our support team to diagnose the issue in real-time with you and try to find a resolution.
Let me know the details, and if you have any other questions.