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desertuser's profile

Tuesday, April 25th, 2023 4:15 AM

Entry Sensors Open - Simpli Safe Still Arms

Hi - is there a way to disable SS from arming if there is an open sensor? This doesn't seem super secure if you accidentally left a window or door open. There should be an option to bypass this if you wanted to intentionally leave a window or door open, but by default, the system shouldn't let you arm if something was left open for security reasons.

Community Admin

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2.9K Messages

1 year ago

Hi @desertuser, 

Currently there is no way to bypass this setting. This is an intentional feature, just in case you wanted to leave a door or window open on purpose. However, when you arm your system and an Entry Sensor is open, the Base Station will provide a verbal warning. 

1 Message

The Base Station giving a verbal warning is great, except when you are arming your system via the app and are not within earshot of the Base Station.

I would vote for an option to toggle this feature or to have the same warning while arming from the app.

Community Admin

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2.9K Messages

@TheKrafts​ We have submitted the request for an in-app warning that an Entry Sensor is open to our dev team for their consideration. Once we hear more from them, an update will be provided in this thread.

1 Message

@emily_s is there an update to this considerable glitch?  ADT does prevent you from arming with an open sensor and then you can choose to bypass it or not, and this is clearly a superior functionality to your current operating protocol.  Can your dev team please prioritize this?  Thank you. 

Community Admin

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2.9K Messages

@Juan_Solo​ Unfortunately I do not have any additional updates on this feature request at this time. I'll bubble it back up to our devs, but when we hear more from them we'll let everyone know in this thread

1 Message

I just purchased three entry sensors and would also like to see this functionality added. At the very least, an in app notification that a sensor is open instead of base station announcement. 

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