Yes, SS has been screwing up orders and charges for a few months - hopefully, they'll re-vamp their warehouse/shipping process because it really needs it.
When you call SS, try calling early in the morning when they open (9am, ET), and press #1 for sales (this option tends to be answered sooner) - then ask for a supervisor to get this issue settled for you.
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coltmaster1
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When you call SS, try calling early in the morning when they open (9am, ET), and press #1 for sales (this option tends to be answered sooner) - then ask for a supervisor to get this issue settled for you.
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