Entry Sensor -> Blue Lights & Chime... but no countdown from Keypad? Was working fine for years.
I have an existing system that's been functioning reliably for about 6 years now in this house. The garage entry door, which we normally leave and enter the house through, sits within 3 feet of our wall-mounted keypad. The door itself has a door sensor on it.
Recently, my wife and I realized that, when we enter the house (while the alarm unit is activated), the usual "30-second countdown with beeping" / warning that the alarm is about to occur... does NOT happen. It typically won't begin until after we shut the door again. And sometimes, there's a delay in the countdown starting even after that.
This issue seems to have begun about two basestation-updates ago... so... just a few weeks ago. Since then I have TOTALLY REPLACED the door sensor... both pieces... with a new one purchased from Simplisafe.
And yet the problem is still happening.
I tried testing with our home's front door / door sensor and the countdown seems to engage right away.
I thought perhaps the base station wasn't getting the signal... but I noticed that we still do hear the "dung-ding" from the base station when we open that garage entry door. So that makes me think it's not a base station issue?