‎Device not responding | SimpliSafe Help Center
Cplummer's profile

Thu, Oct 27, 2022 6:48 PM

Device not responding

What does device not responding code mean?

Community Admin


104 Messages

26 days ago

Hi @Cplummer, welcome to the community!

Are you receiving an error that indicates the device on your system? Typically, it should say "Sensor not responding" or "Camera not responding", etc.

If you encounter a sensor that isn't responding, it can generally mean one of two things. 

1. The sensor batteries may be low

2.  The sensor may be having trouble communicating with the Base Station, usually due to range or wireless interference.

We have an article that dives deeper into troubleshooting sensors not responding here