Installing a Replacement Keypad
Updated
In the event you ever need to install a replacement Keypad to your existing system, you can follow the steps in the guided flow below.
Need to purchase a replacement or additional Keypad? You can purchase one on our website.
How to Install a Replacement Keypad
Remove The Old Keypad From Your System
Open the SimpliSafe® App on your phone or tablet
Select My System from the navigation bar on the bottom of the screen
Select Device Settings
Scroll through your devices and select the Keypad you want to replace
Tap Remove Device on the bottom of the screen
How to Add the Replacement Keypad in the SimpliSafe® Mobile App
Open the SimpliSafe® App on your phone or tablet
Navigate to the three-bar menu on the upper left corner and select Add Device or Camera
Select Keypad from the list of available products
How to Pair the Keypad to Your System
Pull out the battery tab from the bottom of the device
Press and release the red Panic Button on the top of the device
Choose a name for the Keypad by selecting one of our pre-populated names, or select Custom Name at the bottom of the screen to input your own
How to Mount the Keypad
Find a location for the Keypad. We recommend installing it on a wall or by an entrance you use regularly - like a front door or a door leading from a garage into your home or business.
How to Mount the Keypad With its Adhesives
Clean the surface with an alcohol-based solution and wait for the surface to dry completely
Remove the adhesive backing from the back of the Keypad and press it to the surface for 30 seconds
How to Mount the Keypad With its Included Screws
Slide the Keypad up and off its mounting bracket
Place the mounting bracket on the surface where you want to install it
Use a phillips head screwdriver and the included screws to secure the mounting bracket in place
Slide the Keypad back on to the mounting bracket