Device and Sensor Settings
Updated
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here. |
Changing Device Settings
Device Settings are sensor-specific settings. If you are looking to change your System Settings—which refer to settings for your entire system, like Wi-Fi connection and chime and siren volumes—please visit our Base Station and System Settings article.
Each type of sensor has its own list of settings, and each sensor’s settings can be changed separately. For example, if you would like to change how your entry sensors respond in OFF mode and you have two entry sensors, you would need to change this setting for each sensor.
You can access Device Settings via your SimpliSafe® mobile app, Keypad’s menu, or SimpliSafe® web app to change a sensor’s name, remove a sensor from your system, or change its settings.
How To Access Device Settings Using the SimpliSafe® Mobile App
Navigate to the “My System” gear at the bottom of the screen.
Select “Device Settings”.
Select the device you want to customize settings for.
How To Access Device Settings Using the Keypad
Press Menu and enter your Master PIN
Scroll to “Devices”
Select the device you want to customize settings for.
How To Access Device Settings Using the SimpliSafe® Web App
Log in to webapp.simplisafe.com.
Click on “Devices” on the navigation bar on the left-hand side of the screen.
Select the device you want to customize settings for.
Below you can find the default and optional settings for each type of sensor:
There are no configurable settings for the Smoke Detector, CO Detector, and Water Sensor.
Below, you can find the details for each of our camera setting options:
You can also learn more about default settings for each sensor in Home mode and Away mode in our What is the Difference Between Home Mode and Away Mode? article.
Keypad
Setting | Description | Options | Default |
Panic Alarm | Determines the type of signal that your Keypad sends when its panic button is pressed. | Audible* Fire† Medical‡ Disabled§ | Audible |
Power Savings | Determines whether or not your Keypad will automatically wake up when you approach. Enabling power savings will prevent the Keypad from waking up without one of its buttons being pressed first. | Off On | Off |
*Audible sets off your alarm when the panic button is pressed.
†Fire will request the fire department to your home when pressed.
‡Medical will request ambulances when pressed.
§Disabled will turn off the panic button on your Keypad.
Key Fob
Setting | Description | Options | Default |
Mode Buttons | Determines whether or not the “off”, “home”, and “away” buttons on the Key Fob will cause the system to change states. | Off On | On |
Panic Alarm | Determines the action that will result from the Key Fob’s panic button being pressed. | Audible* Fire† Medical‡ Disabled§ | Audible |
*Audible sets off your alarm when the panic button is pressed.
†Fire will request the fire department to your home when pressed.
‡Medical will request ambulances when pressed.
§Disabled will turn off the panic button on your Key Fob.
Entry Sensor
Setting | Description | Options | Default |
Off Mode | Determines how the sensor will behave while your system is in Off Mode (Unarmed). | Secret Alert* Disabled (Off) | Disabled (Off) |
Home Mode | Determines how the sensor will behave while your system is armed in Home Mode. | Alarm Secret Alert* Disabled (Off) | Alarm |
Away Mode | Determines how the sensor will behave while your system is armed in Away Mode. | Alarm Secret Alert* Disabled (Off) | Alarm |
Instant Trigger | Turning this on will result in the alarm instantly sounding when tripped while armed (with no entry delay). | Off On | Off |
*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.
Motion Sensor
For issues with false alarms, please see our Motion Sensor Gen 1 False Alarms (Gen 3 SimpliSafe) article, or
Motion Sensor Gen 2 False Alarms article, depending on the generation of the Motion Sensor you have.
Setting | Description | Options | Default |
Off Mode | Determines how the sensor will behave while your system is in Off Mode (Unarmed). | Secret Alert* Disabled (Off) | Disabled (Off) |
Home Mode | Determines how the sensor will behave while your system is armed in Home Mode. | Alarm Secret Alert* Disabled (Off) | Disabled (Off) |
Away Mode | Determines how the sensor will behave while your system is armed in Away Mode. | Alarm Secret Alert* Disabled (Off) | Alarm |
Instant Trigger | Turning this on will result in the alarm instantly sounding when tripped while armed (with no entry delay). | Off | Off |
*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.
Glassbreak Sensor
Setting | Description | Options | Default |
Off Mode | Determines how the sensor will behave while your system is in Off Mode (Unarmed). | Secret Alert* Disabled (Off) | Disabled (Off) |
Home Mode | Determines how the sensor will behave while your system is armed in Home Mode. | Alarm Secret Alert* Disabled (Off) | Alarm |
Away Mode | Determines how the sensor will behave while your system is armed in Away Mode. | Alarm Secret Alert* Disabled (Off) | Alarm |
Instant Trigger | Turning this on will result in the alarm instantly sounding when tripped while armed (with no entry delay). | Off On | Off |
*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.
Panic Button
Setting | Description | Options | Default |
Panic Alarm | Determines the action that will result from the Panic Button being pressed. | Audible* Fire† Silent‡ Medical§ | Audible |
*Audible sets off your alarm when the panic button is pressed.
†Fire will request the fire department to your home when pressed.
‡Silent will request the police, but not audibly set off your alarm.
§Medical will request ambulances when pressed.
Extra Siren
Setting | Description | Options | Default |
Alarm Volume | Sets the volume at which the siren will sound in the event of an alarm. | Off Low Medium High | High |
Door Chime | Sets the volume at which the siren will sound a door chime when a door or window protected by Entry Sensor is opened while the system is not armed. | Off Low Medium High | Off |
Entry Beeps | Sets the volume at which the siren will sound an Entry Delay when a sensor is tripped while the system is armed in Home Mode or Away Mode. | Off Low Medium High | Medium |
Exit Beeps | Sets the volume at which the siren will sound an Exit Delay prior to arming. | Off Low Medium High | Off |
Temperature/Freeze Sensor
Setting | Description | Options | Default |
Trigger Above | Sets the temperature above which the Temperature/Freeze sensor will trigger an alarm. | 0 - 120° Fahrenheit | 95° Fahrenheit |
Trigger Below | Sets the temperature below which the Temperature/Freeze sensor will trigger an alarm. | 0 - 120° Fahrenheit | 41° Fahrenheit |
Sensors without configurable settings
Smoke Detectors
Carbon Monoxide Detectors
Water Sensors