How To Update Your Monitoring Address
Updated
You can easily update your address for Professional Monitoring at any time using the SimpliSafe® Mobile App or SimpliSafe® Online Account.
SimpliSafe® Mobile App:
Open the SimpliSafe® Mobile App on your phone or tablet
Choose My System from the navigation bar at the bottom of the app
Next, select Location Settings from the menu
Tap on Address
Enter your address in the fields provided
Choose SAVE in the upper right corner of the screen to save your selections
You may need to confirm your address on a pop-up. This is standard address validation to ensure your address is correct in the event you require emergency services to be dispatched to your location
SimpliSafe® Online Account:
Login to the SimpliSafe® Online Account using the browser of your choice
Click on Monitoring from the left-hand navigation menu
Under Monitored Address input your new address into the fields, or select an address from the Saved Address dropdown menu
Once you have filled out this information, scroll down and select the Save button at the bottom of the right-hand corner