If you find yourself needing to update your email address on file, this can only be done via the SimpliSafe® Web App.

Changing Your Email Address via the Web App

1. Head over to webapp.simplisafe.com using the web browser of your choice

2. Click on “Manage Account” from underneath your email address on the left-hand navigation menu

3. Click into the Email Address field to make it active. From here you can remove the existing email address and type in the new one that you want to use

4. When you are done, be sure to choose Save Changes from the bottom of the screen