What Is A Duress PIN?

The Duress PIN is used to instantly notify emergency responders that you are under duress. When this PIN is entered on the Keypad, we’ll dispatch the police immediately (and disarm the system to fool intruders).

You can create, edit, or delete the Duress PIN on your Keypad or in the SimpliSafe mobile app using the following steps:

Creating A Duress PIN

On Your Keypad:

1. Push the Menu button

2. Enter your Master PIN

3. Scroll up to PINs and select Add Duress Pin

4. Type in your new four-digit sequence and hit Set

In The SimpliSafe Mobile App:

1. Tap the ☰ icon in the top left corner of the screen

2. Choose Location Profile

3. Select PINs at the bottom of the screen

4. Under Add Duress Pin type in your four-digit sequence

5. Tap Done to save it

Changing Your Duress Pin

If you would like to change your Duress PIN, you can do so on your Keypad or in the SimpliSafe mobile app.

On Your Keypad:

1. Push the Menu button

2. Enter your Master PIN

3. Scroll up to PINs and navigate to Duress PIN

4. Push Edit and enter a new four-digit pin

In The SimpliSafe Mobile App:

1. Tap the ☰ icon in the top left corner of the screen

2. Choose Location Profile

3. Select PINs at the bottom of the screen

4. Navigate to Duress PIN and tap on the second line labeled PIN to change it

5. Tap Done to save it

Removing Your Duress PIN

If you decide you would like to remove your Duress PIN, you can do so on your Keypad or in the SimpliSafe mobile app.

On Your Keypad:

1. Push the Menu button

2. Enter your Master PIN

3. Scroll up to PINs and navigate to Duress PIN

4. Scroll down to Remove and press OK

In The SimpliSafe Mobile App:

1. Tap the ☰ icon in the top left corner of the screen

2. Choose Location Profile

3. Select PINs at the bottom of the screen

4. Navigate to Duress PIN 

5. Tap Remove Duress PIN on the bottom of the screen to delete it