How To Set Up, Change, or Remove A Duress PIN
Updated
What Is A Duress PIN?
The Duress PIN is used to instantly notify emergency responders that you are under duress. When this PIN is entered on the Keypad, we’ll dispatch the police immediately (and disarm the system to fool intruders).
You can create, edit, or delete the Duress PIN on your Keypad or in the SimpliSafe mobile app using the following steps:
Creating A Duress PIN
On Your Keypad:
Push the Menu button
Enter your Master PIN
Scroll up to PINs and select Add Duress Pin
Type in your new four-digit sequence and hit Set
In The SimpliSafe Mobile App:
Tap the ☰ icon in the top left corner of the screen
Choose Location Profile
Select PINs at the bottom of the screen
Under Add Duress Pin type in your four-digit sequence
Tap Done to save it
Changing Your Duress Pin
If you would like to change your Duress PIN, you can do so on your Keypad or in the SimpliSafe mobile app.
On Your Keypad:
Push the Menu button
Enter your Master PIN
Scroll up to PINs and navigate to Duress PIN
Push Edit and enter a new four-digit pin
In The SimpliSafe Mobile App:
Tap the ☰ icon in the top left corner of the screen
Choose Location Profile
Select PINs at the bottom of the screen
Navigate to Duress PIN and tap on the second line labeled PIN to change it
Tap Done to save it
Removing Your Duress PIN
If you decide you would like to remove your Duress PIN, you can do so on your Keypad or in the SimpliSafe mobile app.
On Your Keypad:
Push the Menu button
Enter your Master PIN
Scroll up to PINs and navigate to Duress PIN
Scroll down to Remove and press OK
In The SimpliSafe Mobile App:
Tap the ☰ icon in the top left corner of the screen
Choose Location Profile
Select PINs at the bottom of the screen
Navigate to Duress PIN
Tap Remove Duress PIN on the bottom of the screen to delete it