SimpliSafe has a recommended WiFi extender, which has the appropriate configuration options to be compatible with our camera devices.
However, if you should choose to purchase a different WiFi extender, our camera devices work with nearly all WiFi extenders. When purchasing a WiFi extender, please ensure that it has the following configuration options:
- You are able to name the extended WiFi network differently from the main WiFi network.
- The extender should support a 2.4 gHz WiFi frequency, with the ability to either turn off the 5 gHz frequency or given the 5 gHz frequency a different name. (The SimpliSafe system is set to work with 2.4 GHz WiFi networks in order to provide wider coverage. 2.4 gHz penetrates walls and floors much better than 5 gHz networks.)