Some actions to take to improve WiFi strength:
- Unplug your router for 30 seconds, then plug it back in
- Move your router out into the open if it is inside a cabinet or other furniture
- Move your router or camera closer to each other
- Move your router or camera so that there is a direct line-of-sight between them
- Move or unplug electronic devices between the router and the camera
- Switch other devices such as PCs, TVs, and video game consoles to an ethernet connection.
- Switch other devices such as PCs, TVs, and video game consoles to a 5 ghz WiFi network while keeping your simplisafe devices on the 2.4 ghz WiFi network.
- Remove unused internet devices from your WiFi network
- Some routers have an option to broadcast on alternative “channels.” Check your router’s manual for more information.
- We recommend using channels 1, 6, or 11
- Install a WiFi extender between your router and the camera
- Upgrade your existing router. Many older routers do not support modern device requirements. Contact your internet service provider for options
- Downgrade the camera’s video resolution. Visit the camera settings page to do this.