Moving is hard work. We want to make it easier.
With a wireless connection and easy-to-remove adhesives trips, SimpliSafe makes it simple to bring your system with you and keep your new home safe.
When it's time to move, start by giving us a call at (888) 692-0229- we can provide you with our Moving Package that includes packaging for keeping your sensors and accessories organized, new adhesives and more!
When you’re ready to pack up your devices, it’s as easy as removing the adhesive strips from the wall. With a firm grip, they should pull away easily—but if you have any trouble, try rotating the device to loosen the adhesives’ grip.
Make sure you’ve gathered all the devices from around your home—you can double check in the app or through the Keypad’s menu to see how many devices are added to your system—and then pack them up with the materials provided in our Moving Package.
Now that you’re at your new home, setting your system back up is simple. Just put your sensors back up the same way you did when you first installed your system—adhering them to the wall. If you need new adhesives (or additional sensors to cover all areas in your new place), you can order them here.
If your WiFi network and/or password has changed, you will need to reconnect your system and update your camera settings. You can do so through the Keypad or through the SimpliSafe mobile app (Menu > Settings > General Settings > WiFi Network).
In the mobile app you should also update your address in the Location Profile section (Menu > Settings > Location Profile).
That’s it—it’s as easy as adhere and update! We also suggest that you test your system to make sure everything is connected and working properly—you can follow the steps here.
Leaving Your System For the Next Tenant
If you’d like to leave your system for the next owner or plan to sell your system and get yourself set up with a brand new SimpliSafe system at your new location, just give us a call and we can help you cancel your service for the current system/location. The new tenant will simply need to create an account and activate their own service.
If you're going to leave any cameras behind, be sure to remove them from your system.
You can order your brand new system for your new home here.
Or, if you’re bringing some components with you, learn how to transfer your service to your new Base Station here.
- Moving your camera to a new location
- Removing sensors from your system
- Testing your system once it's reinstalled
Did you know SimpliSafe customers can save up to 25% on their home insurance? SimpliSafe partnered with Hippo Home Insurance to provide you with a special discount on your home insurance. By protecting your home with SimpliSafe, you can save on your home insurance when you switch to Hippo! Click here to get your free quote.