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Additional User Access Now Available!
We’re excited to announce that a popular feature request from our Community is now available - Additional User Access! Now you can grant system access to other users without needing to share your account’s login credentials. Users on your account can arm and disarm your system, cancel or escalate an alarm, and more with the SimpliSafe® app!
Users may only be added from within the SimpliSafe® Mobile App on your phone or tablet. To add a user, follow the steps below:
- Update your SimpliSafe® Mobile App to the latest version
- Open the SimpliSafe® Mobile App on your phone or tablet
- Choose My System from the bottom navigation bar
- Select System Access from the bottom of this screen
- Click on Add User
- Fill out each field with the person’s name and email address
- Tap on Add New User when you’re done
- Choose Confirm to confirm they have an account
- If successful, you’ll receive a confirmation screen that reads: New email added!
- You can select Done if you are done, or choose Add Another User if you need to add additional Users
For more information about this feature, please visit our Help Centre’s Additional User Access for SimpliSafe® article.
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