‎Motion Sensor Gen 2 | Page 2 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(15)
SA
Motion Sensor Gen 2 Settings & Customisations

The Motion Sensor Gen 2 can be customised to fit your home's needs through the settings menu. There, you can adjust which armed states your Motion Sensor will trigger an alarm in, and enable Instant Trigger. By default, the Motion Sensor will only trigger an alarm when your system is armed in A

Features / Settings

Help Center Article

 • 

Motion Sensor Gen 2

SA
Motion Sensor Gen 2 Installation Guide

OverviewMotion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets.Before Getting StartedYou’ll need to install your Base Station and make sure

Install / Set Up Help

Help Center Article

 • 

Motion Sensor Gen 2

SA
Motion Sensor Gen 2 Not Detecting Motion

If your Motion Sensor Gen 2 is not detecting motion, it’s likely the result of the placement of the Sensor itself.We recommend mounting the Motion Sensor Gen 2 in the corner of your room. For optimal performance, the sensor must be mounted 6 feet from the ground. This ensures proper coverage through

Troubleshoot an Issue

Help Center Article

 • 

Motion Sensor Gen 2

How do Motion Sensors Respond During an Alarm

When the system is in an armed state (Home or Away Mode) and a Motion Sensor detects motion within your home or business, the entry countdown will begin. The entry countdown by default is 30 seconds, however, this can be adjusted at any time within the SimpliSafe® App.If the system is disarmed withi

Install / Set Up Help

Help Center Article

 • 

Motion Sensors

Testing the Motion Sensor Gen 2

Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors.Placing Your System Into Test ModeDisarm your system

Troubleshoot an Issue

Help Center Article

 • 

Motion Sensor Gen 2

SA
Motion Sensor Gen 2 Not Responding

If your Motion Sensor Gen 2 reports a ‘Not Responding’ error through the SimpliSafe® Mobile App, there are 3 quick steps you can take to resolve this. The following article will walk you through the steps needed to solve the issue and clear the error from your app.Step 1: Updating Your Base Station

Errors / Warnings

Help Center Article

 • 

Motion Sensor Gen 2

SA
Which Version of the Motion Sensor do I have?

If you purchased a Motion Sensor from SimpliSafe prior to April 2023, it is likely that you have the first generation of the Motion Sensor.You can also tell which version of the Motion Sensor you have by comparing the size of the dome on it. The Motion Sensor Gen 1 has a dome with a 1-inch diameter,

Install / Set Up Help

Help Center Article

 • 

Motion Sensors