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Alarm System Firmware 2.18 (April 2025)
Here’s what’s coming in 2.18:
- Updated Base Station LED Behavior for Active Guard Outdoor Protection
- General performance improvements
| You may have noticed that your system updated to firmware 2.18 without manual input. Where applicable, future system updates will occur automatically after you disarm your system and it has been disarmed for at least 10 minutes. Please refer to the Updating the SimpliSafe® System article for additional details. |
mbroadbent1
15 Messages
16 days ago
new update I cannot minimize screen or record using computer---I can still record using my I-phone---this is bad
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sevenisbest
4 Messages
16 days ago
Since the update, my exterior camera will not show live feed unless there a current recording event in progress. Please correct this. I need to be able to see feed at all times.
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cornholio
58 Messages
12 days ago
I disabled the WiFi for the base using the keypad. Cameras are ok using the same WiFi that I disabled for the base. When the issue is fixed, the WiFi can be turned on using the app.
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oneluckymom
15 Messages
9 days ago
Previous comments were moved to another item - see link from dlpsr below.
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jhunterboschert
1 Message
3 days ago
We have experienced delayed "Arming" and door lock notifications for the last week. The SS app also takes a long time to update and show the correct status once we leave our home. I assumed it was a wifi issue, but yesterday I put our system in test mode and received all critical alerts immediately. Could our delays and glitches be a result of the update?
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sh2402
265 Messages
2 days ago
When will 2.18 firmware push be completed. I have not received.
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